• How to receive app notification on the watch?

    1. First of all, you need the bind the watch to the app.
    2. Secondly, you should permit all the requests from the app to receive notifications on the watch. Moreover, make sure you have already turned on the apps notification function on your mobile phone, and make sure you have turned on the notification functoin of the apps you would like to receive notification.
    3. For receiving notifications on the watch, users have to switch on the function of Preview in the notification settings in their smartphone.

  • How to use the AI voice assistant?

    1. Bind the watch to the app MautuFit.
    2. Swipe the watch face to the right, tap “ BT call” that it will show the serial number of the audio Bluetooth of the watch, then find it in the Bluetooth settings of the smartphone to bind it.
    3. You can use the AI voice assistant after you bind them successfully.

  • Is the watch waterproof? Can I wear it for bathing or swimming?

    It is only waterproof for life, please do not wear it when bathing or swimming.

  • How to change the time of my device?

    Please synchronize the device with your mobile phone via Bluetooth to calibrate the time.

  • Where can I download the MautuFit APP to use the watch?

    You can easily find them by searching for the MautuFit APP name on Google Play or App Store.

  • Does your smartwatch support battery replacement?

    Sorry, our smart watch does not support battery replacement.

  • Can't turn on / Can't charge

    If you receive the watch and it does not turn on, it may be that the watch has collided during transportation and the battery Seiko board has begun to protect itself. Just plug in the charging cable and charge it to activate.

    If the battery is too low or the watch cannot be turned on after a long period of time, please plug in the charging cable and charge it for more than half an hour to activate.

  • How to use the feature of GPS movement tracking?

    The feature of the GPS movement tracking is actually operating in the app. You need to open the app, and tap “Sport”, you can choose four types of sports on the heading to track your route. The watch and the app work together to record more data for you.

  • Why is information of the apps notifications partially shown?

    That’s because the number of caption characters on the watch is limited. Thus, a long message can only be partially shown. You need to check your mobile phone for the entire message.

  • How to sync contacts from your cellphone to the watch?

    You need to the bind the watch and the app first to sync contacts from your cellphone.
    After you bind the watch to the app successfully, please follow the steps down below to sync contacts:
    1. Open the app.
    2. Tap "Device" on the bottom bar.
    3. Tap "Frequent contacts".
    4. Tap "add contacts" to upload contacts from your cellphone.
    5. Tap "Sync to watch"

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